Privacy Policy – LIMO BOOKED
LIMO BOOKED (“Company,” “we,” “us,” or “our”) operates the website https://www.mylimo4u.com (the “Site”) and provides premium luxury transportation services. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you use our services, request quotes, book transportation, or otherwise interact with our digital platforms.
By accessing our Site or utilizing our services, you agree to the collection and use of information in accordance with this policy.
1. INTRODUCTION
This Privacy Policy applies to information collected by LIMO BOOKED as the operator of the Site and the provider of booking, customer support, and related services. In some cases, in order to fulfill your transportation request, we share certain information with our network of vetted affiliate limousine companies (each, a “Service Provider”) that actually performs the trip. This policy describes what we collect, how we use it, and how we share it.
2. INFORMATION WE COLLECT
We collect several different types of information for various purposes to provide and improve our luxury transportation services to you.
A. Browsing Information (Cookies, Log Files, and Similar Technologies)
When you visit the Site, we may automatically collect certain information about your device and your use of the Site (“Browsing Information”), including:
Internet Protocol (IP) address
Browser type, browser version, device identifiers, and operating system
Referring/exit pages, pages viewed, links clicked, and the date/time of visits
Approximate location (e.g., city/state) derived from IP address
Diagnostic and performance data
We also use cookies, pixels, and similar technologies to operate the Site, remember preferences, analyze usage, and support advertising/analytics. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent; however, some features of the Site may not function properly without cookies.
B. Purchase/Booking Information
When you request a quote, place an order, submit a booking, or communicate with us about a trip, we may collect information necessary to process and fulfill your request (“Purchase Information”), including, as applicable:
First name and last name
Email address
Phone number (including mobile numbers for SMS updates, if provided)
Billing address and other contact details you provide
Payment information (such as card details and/or payment tokens) which are processed via secure third-party payment processors; we do not store full payment card numbers except as permitted by our payment processor and applicable law
Trip details such as pick-up and drop-off locations, flight details, itinerary specifics, dates/times, passenger counts, luggage details, and special requests
3. HOW WE USE YOUR INFORMATION
LIMO BOOKED uses the information we collect for purposes that may include:
To fulfill orders and provide services: process quote requests, confirm bookings, coordinate trips, and provide customer support.
To communicate with you: send booking confirmations, trip status updates, operational notices, and respond to inquiries.
To improve and operate the Site: maintain, troubleshoot, analyze, and enhance performance and user experience.
To screen for fraud and protect safety: detect, prevent, and investigate potential fraud, unauthorized access, and other misuse; and to comply with applicable legal obligations.
4. SHARING INFORMATION (INCLUDING AFFILIATE SERVICE PROVIDERS)
As a lead generation and marketing agency, LIMO BOOKED maintains exclusive partnerships with vetted 4- and 5-star limousine service providers across the United States.
Affiliate limousine companies (Service Providers) to fulfill transportation requests: We share Purchase Information and trip details (such as name, contact details, pick-up/drop-off location, dates/times, and itinerary) with our network of vetted affiliate limousine companies as reasonably necessary to fulfill your requested transportation services. These Service Providers are contractually obligated to protect your information and use it only for service fulfillment and related operational communications.
Vendors and service providers: We may share information with third-party vendors who perform services for us (e.g., website hosting, analytics, communications, customer support tools, and payment processing) to the extent necessary for them to provide services to us.
Legal requirements and protection: We may disclose information if we believe in good faith that such disclosure is necessary to comply with a legal obligation; protect and defend the rights or property of LIMO BOOKED; investigate or prevent wrongdoing; or protect the personal safety of users or the public.
Business transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all of our assets, your information may be transferred as part of that transaction, subject to applicable law.
5. SMS AND MOBILE COMMUNICATION (A2P 10DLC)
If you provide your mobile phone number and opt in, you consent to receive text messages (SMS/MMS) from LIMO BOOKED related to your relationship with us. Messages may include trip updates (transactional/operational) and marketing/promotional messages.
Opt-In: Consent to receive text messages is obtained through our booking forms, quote requests, customer support interactions, or other opt-in mechanisms where we ask for permission. Message frequency may vary. Message and data rates may apply.
Opt-Out: You may opt out at any time by replying “STOP” to any message you receive. After you opt out, you may receive a final message confirming your opt-out.
Help: Reply “HELP” for help or contact us using the information in the Contact section below.
SMS Privacy / No marketing sharing of mobile data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. BEHAVIORAL ADVERTISING AND OPT-OUTS
We may use cookies, pixels, and similar technologies to help understand how you use the Site and to deliver advertising that may be more relevant to you (“Behavioral Advertising”). We may work with analytics and advertising partners (such as search engines and social media platforms) that use these technologies.
You can opt out of certain Behavioral Advertising by:
Adjusting your browser settings to block or delete cookies (note: this may impact Site functionality).
Using industry opt-out tools such as the Network Advertising Initiative: http://www.networkadvertising.org/choices/
Using the Digital Advertising Alliance: http://www.aboutads.info/choices/
Where applicable, adjusting privacy/advertising settings on your device or within third-party platforms.
7. YOUR RIGHTS AND DATA RETENTION
A. Your Rights
Depending on where you live, you may have rights regarding your personal information, which may include the right to:
Access the personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of certain information (subject to legal exceptions).
Object to or restrict certain processing in some circumstances.
To exercise these rights, contact us using the information below. We may need to verify your identity before processing certain requests.
B. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:
Provide services and maintain business records.
Resolve disputes and enforce agreements.
Comply with legal, tax, accounting, and reporting requirements.
Retention periods vary depending on the type of information and the purpose for which it is processed. We may retain and use aggregated or de-identified information for longer periods where permitted by law.
8. DATA SECURITY
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your Personal Data, including SSL encryption and secure payment processing.
9. CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have the right to request information regarding the categories of personal information we collect, the purposes for which it is used, and the types of third parties with whom it is shared. We do not sell your personal information to third parties.
10. CHILDREN’S PRIVACY
Our services are not intended for individuals under the age of 18 (“Minors”). We do not knowingly collect personally identifiable information from Minors. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
11. JURISDICTION / GOVERNING LAW
This Privacy Policy and our data practices shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts located in Harris County, Texas.
12. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.
13. CONTACT INFORMATION
If you have any questions about this Privacy Policy, please contact us:
My Limousine Network
Email: legal@mylimo4u.com
Website: https://www.mylimo4u.com/contact
